Contact Us

We are as dedicated about customer satisfaction as we are about making ice cream.

At Graeter's, we welcome all feedback. To send us your question or input, simply choose the topic below for the appropriate contact form.

Call Customer Service:

800-721-3323

Corporate Office:

Graeter's
1175 Regina Graeter Way
Cincinnati, OH 45216

Corporate Orders

Please visit our Corporate Gifts page for information on corporate orders.

Graeter's Product Information

PRODUCTS

Check our FAQs for product nutritional information and allergens. Have feedback or questions about product online, at retail or grocery? Contact us using our online form.

Product FAQs
Contact Form - Product Info

Contact a Graeter's Retail Store

RETAIL STORES

Use this form to provide feedback about your experience at one of our Graeter's neighborhood retail stores.

Contact a Retail Store

Graeter's Order Support

ORDERS

Need help with an online order? Check out our FAQs or contact us directly for support.

Order FAQs
Contact Form - Order Help

GIFT CARDS

Graeter’s gift cards are a great present that may be redeemed at any of our retail stores or online.

Gift Card FAQs

SWEET REWARDS

The sweetest rewards program around, available in all Graeter's retail stores

Account Information
Contact Form - Rewards

Graeter's Catering Order Form

CATERING

Interested in our sundae service or big scoops?

Learn More
Catering Order Form

EMPLOYMENT

Love ice cream? Love helping people? Then we’ve got a job for you!

Online Application Form

PHILANTHROPY

The Graeter family proudly supports many wonderful, charitable organizations in the community.

Learn More About Donations

Graeter's General Help

GENERAL

Have a general inquiry? Contact us at the corporate office.

General FAQs
Contact Form - General