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We are as dedicated about customer satisfaction as we are about making ice cream.
At Graeter's, we welcome all feedback. To send us your question or input, simply choose the topic below for the appropriate contact form.
Call Customer Service:
1175 Regina Graeter Way
Cincinnati, OH 45216
Please visit our Corporate Gifts page for information on corporate orders.
Check our FAQs for product nutritional information and allergens. Have feedback or questions about product online, at retail or grocery? Contact us using our online form.
Product FAQsContact Form - Product Info
Use this form to provide feedback about your experience at one of our Graeter's neighborhood retail stores.
Contact a Retail Store
Need help with an online order? Check out our FAQs or contact us directly for support.
Order FAQsContact Form - Order Help
Graeter’s gift cards are a great present that may be redeemed at any of our retail stores or online.
Gift Card FAQs
The sweetest rewards program around, available in all Graeter's retail stores
Account InformationContact Form - Rewards
Interested in our sundae service or big scoops?
Learn MoreCatering Order Form
Love ice cream? Love helping people? Then we’ve got a job for you!
Online Application Form
The Graeter family proudly supports many wonderful, charitable organizations in the community.
Learn More About Donations
Have a general inquiry? Contact us at the corporate office.
General FAQsContact Form - General