Shipping Ice Cream Information


6-Pint Pack - $79.95    |    Save 25% on 12-Pint Packs - $119.95

Shipping Map

One-day UPS Ground delivery for Ice Cream – Included

Two-day UPS Ground delivery for Ice Cream – Included

UPS Next Day Air Saver delivery for Ice Cream – $29.95 (not available in all locations)

UPS Next Day Air delivery before noon (before 3pm for residential) for Ice Cream - $39.95

Saturday delivery for Ice Cream - $49.95

(Not all addresses are eligible for Saturday delivery)

We can also deliver to some addresses in Alaska and Hawaii for $75.

Our online store will provide all delivery options with exact pricing for the zip code you want your package(s) to be mailed during checkout. Please note that ice cream ships separately from all other items. The above rates do NOT apply to candy and merchandise.

We will ship 12 pints for the same delivery fee that we charge to ship 6 pints.

Send the Best with Graeter's Mail-Order Ice Cream and Candy

You can Share the Love by shipping irresistible Graeter’s Ice Cream and Candy anywhere in the U.S. (except PO Boxes)!

We ship your ice cream via UPS to arrive for afternoon delivery on Tuesday through Saturday (not including UPS holidays or the day following a UPS holiday). We guarantee that your ice cream will arrive frozen. If for any reason your ice cream does not arrive frozen, we will gladly reship your order or issue you a full refund.

Please notify recipient in advance to expect delivery of a perishable item – no one likes to be "surprised" by a box of melted ice cream on their front porch! Confirm that the recipient will be home or at their office and that the delivery address is correct, as UPS will not forward packages.

We ship in quantities of 6 or 12 pints. Save on a 12-Pack ice cream pint order, with an everyday price decrease of 25%. Orders for 12 pints cannot be broken up into smaller shipments to multiple addresses or delivery days.

We will make every effort to meet your requested delivery date, but weather and delivery problems beyond our control may cause delays. If we are unable to meet your preferred delivery date, we will ship your ice cream for delivery on the next business day. Graeter's guarantees that your ice cream will arrive frozen. If your ice cream arrives melted, we will reship your ice cream for the next regular business day delivery or issue you a 100% refund. While we guarantee a safe delivery, and we will do our best to meet your requested delivery date, we DO NOT and CAN NOT guarantee the date and time of delivery.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Once a package has been shipped, the address can not be altered.

There are no returns, modifications, or cancellations allowed on any orders once it has shipped.

All packages are shipped via UPS and therefore we cannot ship to P.O. Box addresses.

*Shipping Rates above valid on consumer ice cream purchases, not for resale or for commercial or reseller accounts. Shipping rates may differ for candy and merchandise purchases.

Shop Ice Cream Online

Call In Your Order
You may also place an order by calling our 24-hour, toll-free number at 800-721-3323.

Fax In Your Order
Download our Ice Cream Order Form and fax your order any time to 513-721-3385.